FAQ

When will my ring ship?

                Our rings will ship anywhere from immediately to within 4 weeks. We know this is a long time to wait, but we encourage you to spend your time salivating over a ring similar to yours on Youtube.com/PatrickAdairDesigns. Part of the reason for this long turnaround time is that all our rings are handmade and highly customizable. This means that we will immediately ship your ring if we happen to already have one in stock, but if we don't, it will be handmade, as soon as possible, by one of our highly trained employees. The customization also means that sometimes rings will be slightly delayed while we restock supplies. If you have a time sensitive event (think wedding, anniversary, etc.), then feel free to email us at patrickadairdesigns@gmail.com, and we will do everything we can to accommodate you. 

Where do you get your meteorite?

                All of our meteorite is currently bought from meteorite dealers that we find either through eBay or that we know through personal connections.

How does the glow work?

                The glow comes from strontium aluminate which is a natural crystal powder that glows after being charged by UV light. It is non toxic and glows brighter and longer than copper activated zinc sulfide which is one of its most popular competitors.

How do you charge the glow?

                 The glow can be charged in two ways. The first and fastest is using a strong UV flashlight. The ring can also be charged with sunlight although it takes a little longer.

How long do glow rings glow?

                 Glow times depend on a few factors. The first factor is the charge. If charged for a long time in sunlight or with a powerful UV light, the ring will glow brightly for several minutes and have an afterglow that lasts a few hours. The ring is rechargeable for at least 10 years.

What is Damascus Steel?

                 Damascus steel is created by combining strips of either iron and steel or two different kinds of steel. They are then heated and forged to create a new stronger steel. The material then looks like normal steel; however, if it is placed in an acid bath, the acid will eat the different combinations of steel at different rates creating a unique pattern.

What if I ordered the wrong size?

                Don't hesitate to contact us! Email patrickadairdesigns@gmail.com, and we will be happy to figure out the best solution for your particular ring.

Exchange and Return Policy?

               We have a 100% customer satisfaction guarantee. This means that if you are not satisfied feel free to email us at patrickadairdesigns@gmail.com, and we will work with you on either getting you an exchange or a refund.

Who is the employee of the month?

                Gizmo. It’s always Gizmo.